Payment methods excluded from bonuses are deposit options that won't trigger a casino's welcome offer, even though the cashier accepts them. At UK casinos the usual names are PayPal, Skrill, Neteller, Paysafe and prepaid cards. Use one for your qualifying deposit and the offer simply doesn't arrive, so it pays to read the list before you pay in.
Coral excludes Neteller, PayPal, Paysafe, Skrill, prepaid cards and certain debit cards from its spin offer.
Ladbrokes excludes prepaid cards, PayPal, Paysafe, Neteller, Skrill and Moneybookers.
10bet excludes Skrill and Neteller; Casumo says payment restrictions apply without naming them in its headline terms.
An excluded deposit still works as a deposit; you just don't get the offer.
Check the full terms before choosing a method, because the exclusion applies to the qualifying deposit.
Coral
6 exclusions incl. PayPal and prepaid
Ladbrokes
6 exclusions incl. Moneybookers
10bet
Skrill and Neteller excluded
Casumo
Payment restrictions apply
PlayOJO
No exclusions in headline terms
What payment methods excluded from bonuses means
A bonus exclusion is a line in the offer terms saying that deposits made with certain methods won't count towards the promotion. The casino still takes the money and you can play with it as normal. What you lose is the bonus or free spins that the deposit would otherwise have earned.
This is a promotional rule, not a payments rule. The same e-wallet might be perfectly fine for everyday deposits and withdrawals at that casino, and excluded only from the welcome offer. That's why the exclusion list sits in the bonus terms rather than the cashier. Our payment methods hub covers each method on its own merits.
Commission guidance says significant conditions must be shown with the headline offer, not buried in general terms. An exclusion that decides whether you get the offer at all is exactly that kind of condition.
Payment methods excluded from bonuses at UK partner casinos
The table sets out each partner's exclusions as they appear in the welcome offer terms we hold, last checked on 5 October 2026. Where a casino doesn't name methods, we don't fill the gap.
Excluded deposit methods by partner welcome offer
Casino and offer
Excluded methods
What's left to check
Coral: bet £10, get 100 free spins
Neteller, PayPal, Paysafe, Skrill, prepaid cards, certain debit cards
Looking across the partners, the same names keep coming up. The second table flips the view so you can start from the method you already use.
How often each method is excluded across our partners' welcome offers
Method
Excluded by
Notes
Skrill
Coral, Ladbrokes, 10bet
Excluded by three of five
Neteller
Coral, Ladbrokes, 10bet
Same operator as Skrill
PayPal
Coral, Ladbrokes
Accepted for deposits at both
Paysafe
Coral, Ladbrokes
Terms don't say which Paysafe product
Prepaid cards
Coral, Ladbrokes
Named as prepaid cards in both
Moneybookers
Ladbrokes
Named only in Ladbrokes' terms
Certain debit cards
Coral
Which cards isn't specified in the headline terms
Skrill and Neteller are both run by Paysafe Financial Services Limited, according to the Skrill account terms (opens in a new tab) and Neteller's own, which helps explain why they're usually excluded together. The Coral and Ladbrokes terms say "Paysafe" without naming a product, so treat paysafecard and other Paysafe-branded methods as excluded there. Our pages on PayPal, Skrill, Neteller and prepaid cards cover each one in detail.
Why casinos exclude some payment methods from bonuses
None of our partners explains its exclusions in the offer terms, so any reason is an inference rather than a published policy. What the excluded methods have in common is that the money passes through a third-party wallet or a prepaid product instead of coming straight from a bank card or account in the player's name. That can make it harder for a casino to link one deposit to one verified person, which matters for offers limited to one per customer.
Cost is another plausible factor, since different methods carry different processing charges for the operator, but no partner says so. Our question page on why some payment methods are excluded from bonuses looks at the wider picture.
What an excluded deposit costs you: worked examples
Using an excluded method doesn't cost you money directly, but it does cost you the offer. The examples put a face value on what's missed, using each offer's own figures.
Face value missed with an excluded qualifying deposit
Example
What you'd have received
Face value
Wagering
Coral, £10 via PayPal then £10 on slots
100 spins at 10p
£10
None on winnings
Ladbrokes, £10 via Skrill then £10 on slots
Up to 500 spins at 10p over 10 days
Up to £50
None
10bet, £25 via Neteller
£25 matched bonus
£25
10x the bonus (£250) on slots within 3 days
Face value isn't the same as expected value. Spins at 10p return less than 10p each on average because every slot has a house edge, and a matched bonus must be wagered before it becomes cash. Our guides to free spins value and bonus value show the maths.
How to check bonus payment exclusions before you deposit
Open the offer's full terms from the promotion page, not just the banner.
Search the terms for "payment", "deposit method", "excluded" and the name of your method.
If the terms say "certain" cards or methods without listing them, ask live chat before depositing and keep the reply.
Check whether the offer needs an opt-in, a code or the designated offer link.
Make the qualifying deposit with an eligible method in your own name.
Check the spins or bonus have appeared before you start playing, and contact support straight away if not.
Coral and Ladbrokes also allow only three active payment methods in a rolling 30 days, so adding a new method just for an offer uses up one of those slots. Our bonus terms explained guide lists the other conditions to read.
UK rules on bonus terms and payment exclusions
No UK rule bans payment exclusions, but the way they're presented is regulated. Commission guidance on transparent promotions (opens in a new tab) says significant conditions must be clear, prominent and shown with the headline offer on landing and sign-up pages, and that putting them only in general terms isn't enough. Full terms must be no more than one click away.
The Commission's consumer page on free offers and bonuses (opens in a new tab) also says you should be able to walk away at any time and keep what's left of your own deposit. Since 19 January 2026 wagering is capped at 10 times the bonus, as explained on our 10x wagering cap page, and our UK casino bonus rules page covers the rest.
Mistakes to avoid with excluded payment methods
Assuming a method that works in the cashier must qualify for the offer.
Depositing first and reading the terms afterwards.
Using someone else's card or wallet to qualify, which breaks the terms and the verification rules.
Opening a second account to try again, which breaks one-per-customer rules and can lose you winnings.
Chasing an offer you'd never have wanted just because you missed it once.
Our casino bonus mistakes page covers other traps, and what bonus abuse means explains how casinos treat broken terms. A missed offer isn't a reason to deposit more; if it feels that way, take a break.
Partner offers and eligible payment methods
All three are slot offers for 18+ new customers, and terms apply. Check the payment exclusions before your qualifying deposit.
Coral (1 October 2026 to 1 February 2027): deposit and bet £10+ on slots for 100 free spins at 10p on selected games; 48 hours to accept, 7 days to use, no wagering on winnings. Not eligible: Neteller, PayPal, Paysafe, Skrill, prepaid cards and certain debit cards.
PlayOJO: first deposit of at least £10 for 80 free spins on Big Bass Bonanza at 10p, with no wagering and cash winnings. New UK customers excluding Northern Ireland, designated offer link only, not combinable; the headline terms name no excluded methods, so read the full terms.
Ladbrokes: deposit and spend £10+ on slots for 50 free spins a day for 10 days (up to 500) at 10p on selected games; claim before 23:59 each day, 7 days to use, no wagering. Not eligible: prepaid cards, PayPal, Paysafe, Neteller, Skrill and Moneybookers.
Coral and Ladbrokes share an operator, LC International Limited, so one person may not be able to hold new accounts at both.
Coral and Ladbrokes name the methods that don't qualify for their spin offers; PlayOJO's headline terms name none, so read its full terms. 18+ and terms apply.
Coral and Ladbrokes are both run by LC International Limited (Entain). If you already hold an account with one Entain brand, you may not be able to open another; check the terms first.
Significant terms: 18+. New players only. Offer runs 01/10/2026 to 01/02/2027. Deposit (certain types excluded) and bet £10+ on slot games to get 100 free spins (selected games, £0.10 each, 48 hrs to accept, valid 7 days). No wagering on free spin winnings. Deposits by Neteller, PayPal, Paysafe, Skrill, prepaid cards and certain debit cards do not qualify. Restrictions and T&Cs apply. GamCare.org.uk
Read our Coral reviewLicence: LC International Limited, Gambling Commission account 54743. Offer checked 5 October 2026.
Significant terms: 18+. New UK customers (excluding Northern Ireland). First deposit only. Minimum deposit £10. 80 free spins on Big Bass Bonanza, £0.10 each. No wagering requirements; winnings paid in cash. Cannot be used with any other offer. Only available to players who arrive through the designated offer link. Full T&Cs apply. GamCare.org.uk
Read our PlayOJO reviewLicence: Skill On Net Limited, Gambling Commission account 39326. Offer checked 5 October 2026.
Time limitClaim daily for 10 days; each batch valid 7 days
Worked valueUp to 500 spins at £0.10 (up to £50 in spins)
Significant terms: 18+. New customers only, from 14/11/25 until further notice. Certain deposit methods excluded. Deposit and spend £10+ on slots for 50 free spins a day during the first 10 days after first deposit and registration (max 500, £0.10 each, selected games, claim before 23:59 each day, valid 7 days). No wagering. Prepaid cards, PayPal, Paysafe, Neteller, Skrill and Moneybookers deposits do not qualify. Restrictions and T&Cs apply. GamCare.org.uk
Read our Ladbrokes reviewLicence: LC International Limited, Gambling Commission account 54743. Offer checked 5 October 2026.
18+. Every casino game has a built-in house edge, so over time you should expect to lose what you stake. Set a budget before you play and stop when it’s gone: safer gambling tools and support. Free, confidential help: National Gambling Helpline 0808 8020 133.
Frequently asked questions
Why can't I use PayPal for a casino welcome bonus?
Because some casinos exclude it in the offer terms, even though they accept it for normal deposits. Coral and Ladbrokes both list PayPal as a method that doesn't qualify for their spin offers. The casinos don't publish their reasons. You can still deposit and play with PayPal; you just won't get that offer. Our PayPal casinos guide covers how it works for deposits and withdrawals.
Are Skrill and Neteller excluded from casino bonuses?
Often, yes. Coral, Ladbrokes and 10bet all exclude Skrill and Neteller from their welcome offers. Both wallets are run by Paysafe Financial Services Limited, which may be why they're usually listed together. Casumo accepts Skrill deposits, but its headline terms only say payment restrictions apply, so check its full terms. See our Skrill and Neteller pages.
Do prepaid cards qualify for casino bonuses?
Not at Coral or Ladbrokes, which both exclude prepaid cards and Paysafe from their welcome spins. Other casinos set their own rules, so read the terms. A prepaid card can still be useful as a budgeting tool for normal deposits, as long as the casino accepts it. Our prepaid card casinos guide explains the options and limits.
What happens if I deposit with an excluded method?
Your deposit goes through as normal and you can play with it, but the offer won't be credited. Don't count on support changing that afterwards, because the terms set the rule before you deposited. Using another account or someone else's card to try again breaks the terms. Our bonus terms explained page covers the conditions to read first.
What does 'certain debit cards' mean in Coral's terms?
Coral's welcome offer terms say certain debit cards don't qualify but don't list which ones in the headline wording. The safest approach is to ask live chat before depositing and keep a copy of the answer. Coral's help centre lists Visa, Mastercard and Maestro debit cards for deposits; the question is only about the offer. Our debit card casinos page explains card payments generally.
Does PlayOJO exclude any payment methods from its offer?
The headline terms for PlayOJO's 80 free spins don't name any excluded methods. They do say the offer needs a first deposit of at least £10, is for new UK customers outside Northern Ireland, can't be combined and is available only through the designated offer link. Read the full terms before depositing. Our PlayOJO welcome offer page has the details.
Can I switch to an e-wallet after claiming a bonus?
Usually yes for later deposits, because the exclusions in our partners' terms relate to the qualifying deposit. But withdrawals generally return to the method you deposited with, and Coral and Ladbrokes allow only three active methods in 30 days, so adding methods has knock-on effects. Read the terms for any rule about later deposits. Our e-wallet casinos page explains wallet withdrawals.
Are payment exclusions legal under UK rules?
Yes. No UK rule bans them, but Commission guidance says significant conditions must be shown clearly with the headline offer and the full terms within one click. A condition that decides whether you get the offer at all should be easy to find before you deposit. Our UK casino bonus rules page explains the transparency requirements.
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